Every year the TechRoom team gets together for a special meeting. The only rule of the meeting is that everyone has to check their assumptions and preconceptions at the door. We're going into this meeting with a fresh mind and outlook: Anything is possible.
As a team, we look at our original Vision from over a decade ago and see if it still applies: Setting the standard for service excellence for customers in under-served markets that use and depend on technology. Then we get busy looking at our opportunities this year: Are we setting the standard? Where can we be better? Are our service products meeting the needs of our customers?
This year we're taking TechRoom to a new level. We moved to Newport Beach to a significantly better location for our customers. Our technical team is convinced that last year's certification isn't good enough, and only true multi-vendor Mac and PC capable techs can work at TechRoom. And more than anything, we're renewing our same commitment to listening to our customers. Every customer request is a request for help. It's our job to listen, actively listen, and understand where we can improve their life, their home, their business, with solutions that draw on our purposeful and creative application of technical skills and knowledge. It's not about the computer or phone or network or server. Those things are just the catalyst for a conversation to occur, where the magic isn't understanding those things, it's understanding how we can get better results for our customer.
We started out this year by hiring. We have four positions open right now, and we're only looking for perfection for each one. Do you or someone you know have the pure professionalism, total passion, a relentless focus on perfection that is reflected in everything you do? Do you thrive on challenge, and more important, do you have the ability to envision a better reality and pursue it by applying your creativity, ideas and with an infectious attitude, exciting others around you about what's possible? Are you not content with the status quo where you're at and need to make a difference?
Do you have the right stuff? If you do, or someone you know does, then you're TechRoom, and I want to meet you. Our positions range from non-technical customer service and inbound and outbound sales, to technical service repair and field (onsite) solutions engineers. Check them out and apply here.