we love helping customers succeed with technology.
Is simply to be the most beloved service company in the world.
To enable our customers' success, in business and in their personal lives, by setting new standards for service excellence, with skilled, professional, passionate people who care and demonstrate accountability and competence in everything we do.
Why we're different
We are a multi-vendor, platform agnostic service provider.
This means we're experts on both Apple Macs and Windows PCs. And Google, Android, iPhone, iPad. What our customers use is what we focus on. Most service providers focus on one brand or another, usually what they sell. This approach is limiting and a conflict of interest. Our service focus ensures accountability to you, which continues as new technologies arrive and old ones fade away.
We are service-focused.
Without a computer, cloud or other product sales agenda, we're focused on you. Anyone who sells computers and resells cloud services has a different focus. Our customers expect unbiased recommendations, and support for products that they don't always want to replace.
We have a time-tested process that works.
We believe every customer wants to hear the words: "I will find a way to accomplish what you want." At TechRoom we use the TechRoom Standards Advantage ("TRSA") process to do this, every time, with every customer. Every customer deserves the respect of being provided a solution, even if they decide not to proceed. That's how we work.